According to Twitter's website, Vinay Prakash has been named its resident grievance officer for India and he can be contacted using the email ID available on the website. Twitter has been facing severe criticism over its alleged non-compliance with the new IT rules in India, which require social media platforms with 50 Lakh (50,00,000) or more users to appoint three key personnel - chief compliance officer, nodal officer and grievance officer. All three of them have to be Indian residents. In an affidavit submitted before the Delhi High Court it was submitted by Twitter that it had appointed an interim Resident Grievance Officer on May 29, but he resigned on June 21. The court expressed disappointment on Twitter's misrepresentation in its affidavit regarding appointment of a resident grievance officer mandated under the new IT rules 2021.
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